Authory

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Whether you're curious about how Authory works, need help with a project,
or have any feedback—our team is here for you.
Most Common Questions
Take a look at our FAQs to find out further information,
we may have a quick answer to your question.
What’s the difference between an Author, Contributor, and Reviewer?
  • Author: The creator of the book. You’re in full editorial control—you decide the size, layout, formatting, and final publication date. You also approve, edit, or remove any contributor content.
  • Contributor: Invited to add photos, text, or design elements to designated sections of the book. Once they’re done, they click “finished,” letting the Author know they’ve submitted their content. 

  • Reviewer: Reads and comments on the book in preview mode without altering it. Ideal for feedback without changing the actual content.

How does Authory make group creation simpler?
  • Templates & Containers: Use pre-designed page layouts with containers for photos, text, and background layers—making it easy for contributors to fill in.

  • Real-time Editing: See updates instantly as contributors add content—magical and transparent. 

  • Nudgebot: Automated, polite reminders to encourage contributors—no more chasing via email. 

  • User Management: Track contributor progress at a glance: Pending invites (red), In-progress (amber), Completed (green).

What sizes, bindings, and paper types are available?

Sizes:
Choose from 20cm Square, A4 Portrait/Landscape, A5 Portrait/Landscape, or 30 cm Square 

Binding Options:

  • Coil (casual browsing feel)

  • Hardcover casewrap (durable and elegant)

  • Softcover (lightweight and versatile)

  • Saddle stitch (magazine-style staple binding) 

Paper Quality:
Standard inner pages are printed on 170gsm glossy (UK site) or 80gsm glossy (international site); both offer quality and durability.

How quickly will I receive my photobook?
  • Your book is printed within 2 business days, thanks to streamlined production workflows. 

  • Once printed, it’s shipped to you in around 3 business days

  • Delivery is currently limited to the UK, with future areas under consideration.

Is my personal information safe with Authory?

Yes—Authory is registered with the UK Information Commissioner’s Office (ICO registration: ZB589582) and adheres to GDPR guidelines. Personal data is never sold.

Who can I contact if I need help?

Support is on hand via email at support@authory.app. Additionally, the app offers in-app help videos and a support forum. Real-time chat support is on the roadmap.

What languages does Authory support?

Currently: English, German, French, Spanish, Italian, and Hindi. More languages are coming soon!

Premium Quality Guaranteed

Every Authory book is printed on high-grade paper with vibrant, true-to-life colours and durable binding—so your shared memories last for generations.

On-Time Delivery, Every Time

Whether it’s a one-off gift or a recurring family album, we print and ship your photobook on your chosen schedule—so your memories arrive exactly when you want them.

Great Value for Every Memory

Take advantage of exclusive offers, seasonal discounts, and loyalty rewards—so creating and sharing your photobooks is as affordable as it is memorable.

Contact us
We’re here to chat:
Monday to Friday 7am to 6pm GMT.
Whether you have questions, need assistance, or just want to share feedback, feel free to reach out to our friendly support team through one of the methods shown here.
Live Chat
Please click the support button at the bottom of this page to start a chat. If you send a message outside our normal hours, it will still reach us, and we’ll respond via email as soon as possible.
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Leave a private message to our team using the form below. We’ll try to get back to you as soon as possible.